Customer Support Channels
A 1–hour Response Guarantee
Offering good quality support promptly is our high priority, so we support each shared web hosting plan with a 1–hour ticket reaction warranty. After you submit a ticket or drop a message, our customer support staff will do all they could do to give the most appropriate remedy for your problem and to give you help and advice in a timely fashion.
A Top–quality Support Service
Our customer assistance service is offered by a group of qualified consultants who definitely are ready to respond to your request straight away. You can easily get in touch with the tech support team by opening a support ticket from your Web Control Panel or by posting us an email message. On business days, you may as well call us on the phone or take advantage of the online chat solution.
An Intuitive Help Section
We have incorporated a substantial education base into the Control Panel that will help you get hold of practical step–by–step details any time. Each area of the Control Panel has its own contextual help area showcasing a selection of how–to content articles. We have also prepared educational videos to supply you with a more effective idea of the best way to execute any given task.